About us

About us

Cranstoun is a charity empowering people to live healthy, safe and happy lives.

Our skilled and compassionate teams work with service users, families and communities, helping them to make positive changes.

We offer a wide range of services across England, including community-based outreach, treatment and recovery, detox, supported housing, and specialist services for young people and families and carers.

We’ve been making a difference since 1969 by combining our expertise with innovative approaches, and putting people at the heart of what we do.

Vision

We believe everyone should have the opportunity to live healthy, safe and happy lives.

Mission

To empower and support people to make positive changes.

Our Values

Ambition: We believe in our service users, our staff and our organisation, and strive to achieve service excellence.

Compassion: We act with care and consideration at all times.

Innovation: We encourage new ideas and respond intelligently and flexibly to local needs.

Integrity: We are honest, open and accountable.

Inclusive: We make our services accessible to all members of the community and treat everyone with respect and dignity.

Our History

We’ve been delivering services for almost 50 years. We bring a wealth of specialist knowledge and experience to our services and have a rich and diverse history of developing and delivering high quality, effective help to those in need.

Annie and Michael Dixon, founders of Cranstoun, attending the opening of Expressions of Recovery in 2012

It was our founders responding to local needs that established Cranstoun House in the 1960s, a residential community for people in recovery.

The growing ambition to save and change lives led to the development of further residential treatment and support. As alcohol and drug problems grew, so did Cranstoun, with new and innovative residential, community and prison-based services supporting those dependent on alcohol and drugs as well as their friends, families and carers.

The last few decades have brought in further innovation, with Cranstoun developing community services for families, young people, offenders and ethnic minority communities, all offered alongside existing and established support. We also led and developed networks for professionals and politicians across Europe, in order to improve services and the lives of service users.

We merged with Swanswell in December 2016, another national charity providing support to people affected by addiction and other life challenges. The charities’ shared vision to save, change and rebuild lives makes this an exciting partnership.

Today, we continue to innovate and respond to ever-changing demands, with multi-agency integrated services alongside local, specialist services. We remain ambitious for our service users and communities, and our staff continue to demonstrate the compassion shown by our founders in their care for service users.

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