Our Impact


We believe everyone should have the opportunity to live healthy, safe and happy lives.

Here’s how we’re achieving
our vision.

Our impact Cranstoun

80% of our adult service users reported stable or improved physical health

Our impact Cranstoun

All services inspected in 2018/19
were rated ‘Good’ by the
Care Quality Commission

Our impact Cranstoun

82% of young people reported they
were equally or more satisfied with
their lives by the end of treatment

Previous reports are available on the Charity Commission website.

What people say about us:

If it wasn’t for P’s kindness, care, patience and guidance, I would not be alive today. There is no shadow of a doubt that I would have ended my life, but it is thanks to Pavilions, the wonderful reception team, and especially P, that I am not only alive, but living life today.

Service user, Pavilions

Cranstoun has worked extremely hard over the last 4 years to really establish and build up a fantastic service in our borough. Everything they do is of a high standard and is completely client focused. We now have an integrated service which is providing excellent quality of care to some of the most vulnerable adults and young people.

Leanne Bobb<br /> , Commissioning Manager, LB Sutton

Cranstoun/Swanswell have been an invaluable partner implementing what has become the UK’s most progressive drug policy in West Berkshire’s Drug diversion scheme. This pilot has been shaped with lived experience at its heart.

DCI Jason Kew, Thames Valley Police

We get the freedom to develop things in a way that will make them better. The areas we work in tend to be based on our strengths – it’s how Cranstoun gets the best out of people.

Cranstoun staff member

Our impact Cranstoun