service delivery during the COVID-19 crisis

COVID

You will find below information about how local services are operating during the COVID-19 crisis.  We will update this page regularly. 

Substance misuse services 

Cranstoun, Worcestershire
Open for telephone referrals and assessments. Ongoing interventions are provided by telephone. Service users who are self-isolating and would like general help should visit the council website.

Swanswell, West Berkshire
Open for telephone referrals and assessments. Ongoing interventions are provided by telephone. We are offering safe reduction advice, harm minimisation and general support.

Inspire, Sutton
We are offering telephone and digital recovery interventions and continue to accept telephone-based new referrals. Due to reduced staffing numbers at Orion House our opening hours are currently Monday to Friday 9am to 5pm. If you require an evening assessment or support, please let us know and we will try to accommodate you. If you are accessing our prescription services, you will need to attend Orion House on occasion, for medical reviews and medical support to ensure you are safely prescribed. Your key worker will discuss this with you. Orion House is fully set up to safely have very small numbers of clients on site, with enhanced infection control measures in place. Please note that our Recovery Hub remains closed for the time being.

Cranstoun, Sandwell
Open for telephone referrals and assessments; ongoing interventions are provided by telephone.

Resilience, Windsor & Maidenhead
Open for telephone and online referrals. All interventions are being provided by telephone, and mutual aid that would normally be held from the building is taking place online. Our normal group work programme will be moving to an online platform in the coming weeks. Staff members will be contacting clients from work mobiles or from a withheld phone number.

Domestic abuse services 

Transform Sutton
Open for telephone referrals Monday to Friday, 9am-5pm.   For advice and information visit:   Not Alone in Sutton The One Stop Shop is not currently open. However, from 1st July, we are able to offer face-to-face appointments at Sutton Baptist Church on Wednesday mornings for those who want to talk to a specialist domestic abuse adviser.

Men & Masculinities, Ealing
Please contact the service for full information.

Men & Masculinities, Hounslow
Please contact the service for full information.

Drive, Worcestershire
Services will continue to be delivered via the telephone. Service users who are self-isolating and would like general help should visit the council website. We are only accepting referrals from MARAC at this time.

Young people services

Switch Bucks
We are offering telephone and digital recovery interventions and continue to accept telephone-based new referrals. We are offering safe reduction advice, harm minimisation and general support.

Here4YOUth Worcestershire
Open for telephone referrals and assessments; ongoing interventions are provided by telephone.  Service users who are self-isolating and would like general help should visit the council website.

Switch Dudley
Open for telephone referrals and assessments, ongoing interventions are provided by telephone.

Switch Sutton
We are offering telephone and digital recovery interventions and continue to accept telephone-based new referrals. We are offering safe reduction advice, harm minimisation and general support.

Here4Youth, Dudley
Please contact the service for full information.

Housing support

Swanswell Birmingham
Remains in operation for residents of Birmingham, providing telephone support only. Please call 0121 633 1750 or email birminghamadmin@cranstoun.org.uk

Wandsworth Housing Support
We are operating as normal although with reduced staff cover

Lead Worker Services, Birmingham
Remains in operation for residents of Birmingham, providing telephone support only. Please call 0121 633 1750 or email birminghamadmin@cranstoun.org.uk

Other services

Pure Project

Remains in operation for Birmingham residents, providing telephone support only. Please call 0121 633 1750 or email birminghamadmin@cranstoun.org.uk

Arrest Referral and Conditional Cautions, West Midlands
Please contact the service for full information.

 

 

 

 

Cranstoun